Your support stops losing track
Every ticket with an owner, a due date and its history in one place — instead of scattered across chat, a spreadsheet and memory.
Free forever No credit card
where's that ticket for the new client? 09:14
i think Bruna picked it up yesterday 09:16
she's off today. anyone got the screenshot? 09:41
…and the client is still waiting.
Installation for the new client
TREI-0041 In progress BL
Portal login error
TREI-0038 Blocked CS
Data migration
TREI-0036 Done DR
Who has it, where it stands and since when — without asking anyone.
Not a mockup. This is the live product
The screens below are captures of the product itself, with demo data.
The same difference, all day and all month
The lost ticket is only the start. What really changes is seeing the day clearly and closing the month knowing what happened.
The day
suporte_controle_v4_FINAL.xlsx
| Installation | Bruna? |
| Login error | — |
| Migration | resolved? |
Last edited 3 days ago
In progress2
Installation BL +1Blocked1
Login error CSDone3
Migration DR +2Whatever is blocked shows up before it becomes a complaint.
The month
“I think it was a busy month.”
How many tickets? How long on each one? Who was overloaded? Nobody can say.
Example
128
tickets
2h30
average per ticket
94%
finished on time
Numbers that exist because the work was recorded as it happened.
The work of the people who deliver becomes visible
The system already counts closed tickets, deadlines met and updates written. Medals turn that count into recognition, without anyone having to fill in a report.
Fifteen materials, from copper to tanzanite — the ruler for delivered work, reaching all the way to 500,000 completed tickets.
Fifteen stars, from Proxima to R136a1 — the Journey ruler, which counts what each person builds here. Five steps in every material and every star: 75 levels per achievement, and up to 500,000 updates written.
- Five achievements
- Delivery, Collaboration, Punctuality, Consistency and Journey. Each has its own scale, measured by the work and the actions that already happen in the system.
- Nobody has to report anything
- The medal comes from the count the system already keeps. There is no form to fill in, no manager approval and no peer nomination.
- The badge shows on the avatar
- Next to the name, on the board and in the team list. Each person chooses which achievement to display — or none.
Billed in reais, like every other bill you pay
Foreign tools charge in dollars on an international card. Here you are billed in reais, by Pix.
- No IOF
- A Pix between Brazilian accounts is not a currency exchange — Brazil's FX tax never enters the bill.
- No dollar swings
- The price you see is the amount that leaves your account. It does not move because the exchange rate did.
- No international card
- You need neither a card with a dollar limit nor a corporate card to start.
- No silent renewal
- Pix is paid upfront: nothing is debited on its own. Renewal happens when you decide to renew.
Plans that fit your budget, for real
No catch: every plan includes every feature. You only choose how many people and how much space.
Count how many people answer tickets today and take the plan that fits. Outgrew the cap later? Add a single user, without jumping plans.
Free
To try it out, no strings attached
forever, no card required
- 2 users
- 300 MB of storage
- All features
- Unlimited boards
Essential
For small teams
R$ 12 per user R$ 10 per user · saves R$ 120/year
- 5 users
- 1 GB of storage
- All features
- À la carte users and storage
Professional
For growing teams
R$ 10 per user R$ 8.33 per user · saves R$ 300/year
- 15 users
- 5 GB of storage
- All features
- À la carte users and storage
Corporate
For the whole company
R$ 7.50 per user R$ 6.25 per user · saves R$ 600/year
- 40 users
- 20 GB of storage
- All features
- À la carte users and storage
Do the math
- Price per user
- from R$ 7.50
- Free plan
- with no end date
- Features
- all of them, on every plan
- Need a bit more
- à la carte users and storage
Grow your own way, without jumping plans
Need just one more person or a bit more space? Buy add-ons on any paid plan.
Additional user
Add as many users as you need on top of your plan's limit.
+5 GB pack
More room for attachments and files, added in 5 GB packs.
What runs underneath
- Serverless database
- A database that scales with demand, with high availability and continuous backups. You do not size servers or pay for idle machines.
- One organization never sees another
- Isolation is not a permission screen: every database query is scoped to the organization from the start, and attachments live in their own space in storage, behind links that expire.
- Edit right in the row
- Changing status, owner or due date sends back only the piece that changed — not the whole page. That is why you can edit one row after another without waiting for a reload.
Frequently asked questions
What people ask most before creating an account.
Does the free plan expire?
No. Two users and 300 MB, forever, with no credit card and no deadline — and with every feature, the same ones as the most expensive plan.
Do I need a credit card to get started?
No. You create the account with an email address or your Google account. Payment only comes up when you decide to subscribe to a paid plan.
How does billing work on the paid plans?
By Pix, with the charge generated on the spot. You pick monthly or yearly — on yearly, two months are free — and the subscription goes live as soon as the payment settles.
Can I have more than one organization in the same account?
Yes, as many as you like, with a single login. Each one’s data stays isolated: boards, tickets, attachments and members of one organization never show up in another.
What if I need more users than the plan includes?
You buy them individually, without jumping to another plan: R$ 12 per extra user per month, and R$ 10 per 5 GB pack per month.
Do medals count across all my organizations?
They do. The collection belongs to your account, not to the organization: the work you do in each one adds up to the same medal. Statistics stay separate, one set per organization.
Is my data safe?
Each organization is isolated in the database and every query is filtered by it. Attachments live in private storage, served only through short-lived signed links, and every relevant change is recorded in an audit trail.
Stop overpaying today
Create your free account in under a minute. As your team grows, plans grow with it — and never more than you need.
Create free accountNo credit card Free forever Billed in reais, by Pix